Frequently Asked Questions

Themed Image2

What's new

 

 

 
 

 

 
 

Frequently Asked Questions?                Can't find the answer?    

Try our FAQ search!                                            Try our new Knowledge Base!

Table of Contents

  1. I don't want to use a credit card payment. is there another way to order products?
  2. Where can I find an professional applicator?
  3. Why doesn't the product come in smaller containers?
  4. How is Teak Guard different from normal teak-oil or teak sealer?
  5. Do you ship to other countries?
  6. Can I get technical support?

I don't want to use a credit card payment on the web. Is there another way to order products?

We use one of the highest security standards in the industry, with a 128-bit encryption. All transactions are covered by insurance against fraud and theft for up to $US 10,000.
If you are still concerned, you can email your order with your billing and shipping address. For the shipping we also need your contact phone number.
We will send you an invoice, and you can then transfer the money to our bank account. Another option is a phone order. If you use this option you will still need to give us your shipping address in writing in order to avoid communication errors.
 

 

Back to Top

Where can I find an professional applicator?

Please note we do not do the application. We have technical service personal that can do Yachts Teak treatments for test applications and for promotions.

We only can do this in Australia at the moment.
Please contact our technical service department. We work with a lot of professionals around Australia.
 

 

Back to Top

Why doesn't the product come in smaller containers

Small container packaging results in higher costs. The packaging size of 2.5 litre covers the teak on most medium-sized yachts.
The packaging is optimised for long-term storage under marine conditions, and can be easily re-sealed.
 

Back to Top

How is Teak Guard different from normal teak-oil or teak sealer?

 

Unlike other coatings , the UV protecting features are made to protect the wood itself from UV radiation and not only the

coating. Due to the small size of the UV absorbers, it is invisible. Teak Guard® Marine is the first marine Teak protection

utilising this technology in a clear impregnation. The nanoscale blend enables the treatment to penetrate deep into the substrate

without altering the natural look and feel of the Teak. Furthermore is it stain resistant and extremely water repellent.


 
 

Back to Top

Do you ship to other countries?

Yes we do. Due to the complex shipping charges to other countries, we will send you a separate

quotation. 

 

Back to Top

Can I get technical support?

 

We believe the product is easy to use. But if you find you need more information than our technical data sheets and instructions can provide, please do not hesitate to call us, email us or place your question in our knowledge base.

Back to Top